MANILA – Muslim pilgrims from Sulu and Basilan provinces who arrived Manila on late Friday onboard a Cebu Pacific plane from Dubai have complained their baggages were offloaded by the airline company without informing them.
Airline officials at the Ninoy Aquino International Airport also failed to assist the pilgrims. About 200 pilgrims on Cebu Pacific Flight 5J7945 were shocked to learn that their baggages were not in the plane.
The Filipinos, who returned from the annual hajj pilgrimage in Mecca in Saudi Arabia, Islam’s holiest sites, were angry over the incident.
One of the passengers, Sulu veteran journalist Zenaida Masong, also complained about the poor services of the Cebu Pacific. “Nobody from the airline company is talking to us and we don’t even know what happened to our bags and many pilgrims are not happy with this incident,” she told the regional newspaper Mindanao Examiner by phone from the airport.
She said two Sulu muftis – Tuan Aberin and Tuan Jack – who were with them also tried to talk to airline personnel to inquire about their luggage, but also got no reply from them.
There was no immediate statement from Cebu Pacific about the complaints of the pilgrims. (Mindanao Examiner)
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